The Ault Luxury website is operated by Adult Luxury, who is responsible for managing your personal information.

Adult Luxury has established a Privacy Policy which details the methods by which we obtain and utilize data at Adult Luxury. Additionally, we explain the motives behind collecting specific personal information from our users. It is crucial to thoroughly review and comprehend this Privacy Policy prior to utilizing our website. Safeguarding your personal data and upholding its privacy and security is our top priority.

Personal information we collect:
When you use Adult Luxury, we obtain specific information about your device, including your web browser, IP address, time zone, and cookies. We also gather data on the pages or products you browse on our site, as well as the sites or search terms that brought you to us and how you engage with our site.

This data is known as “Device Information”. Furthermore, when registering with us, we may also collect personal information like your Name, Surname, Address, and payment details to fulfill our agreement.

Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number.

It is important to understand that you have the right to choose not to provide your personal data to a website. However, in doing so, you may not be able to fully take advantage of all the features and services offered by the website.

For instance, by not providing your personal data, you may not be able to receive the website’s newsletter or contact them directly through the website. This could limit your access to important updates, offers, or support from the website.

Therefore, it is recommended that users who are unsure about which information is mandatory should reach out and contact the website for clarification. By doing so, users can make an informed decision about providing their personal data and ensure they are able to utilize all the features and benefits of the website.

It is also important for websites to clearly state which information is mandatory and for what purpose it will be used, in order to promote transparency and give users the option to make an informed choice about their personal data.

Your rights & Privacy Policy:
For the safety and security of our customers, we have a strict policy of not accepting credit card numbers over the phone or by email. Instead, we provide a secure payment process on our website. When making a purchase with a credit card, customers will be directed to a 3rd party payment page where they can enter their card details after selecting the “Place Order” button. This ensures that the information is encrypted and protected from any potential hackers or fraudsters. Additionally, our payment process includes 3D secure payment confirmation, adding an extra layer of security for our customers. Once the payment is completed, customers will be redirected to an order confirmation page, providing peace of mind that their transaction has been securely processed. We take the security of our customers’ personal and financial information very seriously and this process allows us to provide a safe and worry-free shopping experience.

3D Secure? What’s That?
The authentication process provides an additional level of security to prevent fraudulent activity. Most financial institutions utilize 3D Secure codes to safeguard their customers, which is beneficial for us but poses a challenge for credit card scammers.

To enable Secure Internet Shopping, please reach out to your Bank and activate your Credit Card with the designated 3D Secure Code. This can typically be done through your online banking platform.

Keep your cellphone nearby as your Bank will send you a Secure Code via SMS.

Proof Of Payment

If you are paying by credit card, there is no need to send us proof of payment – it happens automatically. If you are paying by EFT or direct deposit, please email your proof of payment to us.

If we do not receive your POP, we will wait until your payment is reflected on our bank statement. (This may take up to 3 days, depending on your bank.) If payment is made in a Foreign currency, we will need it to clear in our account before we can process your goodies!

Can I Pay COD?
We outsource delivery to third party couriers, so they cannot accept payment. All orders need to be paid for before they are dispatched, so Cash On Delivery is not possible.

Fraud & Security Checks
We do strict fraud checks to prevent criminal and fraudulent activity, as well as using 3D Secure to reduce fraud. We report all fraudulent activity to the necessary officials.

If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a United Kingdom resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties’ privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information. And always secure your devices. Especially phones and laptops.

Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

At our company, we prioritize transparency and confidentiality when it comes to handling information.

As such, we adhere to strict policies regarding the collection, use, and sharing of any data we may receive.

However, in certain situations, we may be legally obligated to disclose this information if required by law.

For example, if we receive a subpoena or similar legal process, we will comply with it and disclose any relevant information.

Additionally, we may also share information if we believe it is necessary to protect our rights or the rights of others, ensure safety for all parties involved, investigate potential fraud, or respond to a government request.

Our commitment to protecting sensitive information remains paramount, and any disclosure will be made in good faith and with the utmost consideration for privacy concerns.

Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to us.